The third visit of the week is to Rock House Hotel in Lynmouth, Devon, where owner Emilio Tundidor is assisted by his identical twin brother Fernando. As the rivals settle in, 'queens of clean', Sarah and Steffi make a hairy discovery on their bedroom floor. Alan and Denise find the beds at Rock House rock hard, leading to a terrible night's sleep, but the problems don't end there. With Fernando donning the waiter's apron for the first time in 20 years, at breakfast orders are incorrect and drinks delayed, as breakfast becomes a catalogue of errors. At feedback, proud owner Emilio doesn't take too kindly to how his rivals have scored his establishment, vowing revenge on the next visit.