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The mother and son owners of Culver City steakhouse Dear John's are losing tons of money every month, and they believe negative online reviews are to blame. When chef/hosts Andrew Gruel and Anthony Dispensa bring them face-to-face with their online critics, they find that the problems run so much deeper: horrendously outdated food, a dreadful ambience, and a geriatric client base. Can Andrew and Anthony help the owners fix these problems? Or will their business be six feet under?

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Title: Your Customers Are Dying Off!
Air Date: June 4, 2015
Runtime: 60 min
Genres: Food

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