Matt Allwright, Steph McGovern and Nikki Fox return with a new series of topical reports and investigations, battling on behalf of viewers and holding the big companies to account, live from the programme's newhome in Salford. Among the stories, a look into very familiar high street names uncovers shocking results, and, with all of us being encouraged to fit a smart meter in our homes, an alarming concern is revealed. Also, as the team goes undercover in search of more rogue traders, a company is caught training new recruits to deliberately target the elderly with a product costing thousands that they don't need. Plus, there's advice on the latest consumer stories in the news.