In Afghanistan, Sergeant Matt Evans gets a bag of home roasted coffee from one of his soldiers, who got it as Christmas present from his sister, Audrey. Matt writes her a thank you letter (not email) and a correspondence between the two begins. Matt’s stationed near Audrey back in USA a year later in time for Christmas. Audrey runs a coffee shop with Jade. They consider expanding into the vacant store next door. Audrey is surprised to see Matt in her coffee shop as she didn’t get his last letter. The city cancels The Holiday for Heroes Event and Audrey decides to plan it anyway. Matt coaches Jade’s son and other boys in ice hockey.